Brand Marketing

How Leaders Can Mitigate “That’s Not My Job”

thats not my job service industry management

“That’s not my job” Where did that phrase even come from? Now, I may be a “man of a certain age,” but when a company is building a customer-centric workforce, the words “That’s not my job” should NEVER cross a team member’s lips. Is this a by-product of downsizing? Corporate America has lost its sense of loyalty to its employees, forcing a loss of loyalty and pride of job from its employees.  Workers are carried along on the wave of “each man for himself”, afraid to extend a hand for fear of having it bitten. Whatever happened to the “One

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A Day of Brand Marketing and Digital SEO Discovery

andrew b. clark spoke communications des moines iowa

Boy, did I miss the days of frequent public speaking. At one time, I had as many as 2 speaking engagements booked for each month of the year (2005, 2006, 2007). While I was starting up SPOKE Communications (previously CreateWOWMarketing), it was a great way to hone my marketing and branding processes through “Live Engagement and Research” and build a resource for client development for the business. Of course, it’s a true testament of the love I have for what we do at SPOKE when I get to stand in front of a group to share marketing communication tips, tricks

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The King is Dead! Or: Storytelling Is The Lifeline That Rescues Brands.

content marketing story telling

“Content is King.” I heard them repeat that phrase over and over. “Content is King.” “Content is King,” meaning, content is what really matters, what rules the marketing world. “Content is King” breathing life into a static world of 1s and 0s, where otherwise, your target audience would be disenchanted and misinformed about your brand, your product or service, your life. I’m here to say, “Baloney.” We can all ooh and ahh and marvel at the “Content is King” concept, but in reality, content is not King and, for good marketing, it never has been. When was the last time

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Protecting Yourself and Your Brand on Social Media

social media best practices des moines iowa

Do you know how to protect your brand on social media? In a recent Lunch-n-Learn for The Clarke County Development Corporation (CCDC), SPOKE Communications was honored to guide a very engaging group through some of the ups and downs of protecting information and the development of business best practices for social media marketing (2nd session in the interactive marketing series for CCDC).  The group consisted of independent entrepreneurs looking to find their bearings in the world of social media marketing to financial institutions looking to protect their brands, their employees, and their families from the risks associated with social media.

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Now’s The Time – Simple Steps to Creating A Video Marketing Strategy

digital video social media

Video marketing has become the latest hot trend in communications strategies. With its entertainment value, not to mention its engagement value, video is your target audience’s best connection to you outside a face-to-face meeting. How do you get the ball rolling with a video marketing strategy? While you may be a savvy communicator and adapted to social media through traditional routes – even content marketing (blogging) – you still lack the skill and technology to make the the video marketing leap. Well, that’s not necessarily the worst problem to have. The problem you have right now is your boss or

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Playing Like The Big Dogs – Make Marketing a Priority

marketing in des moines iowa

What’s the difference between your brand and that of, let’s say, Coke? Size? Sure, but you don’t think Coke has always been a billion dollar a year company do you? What else? Budget? Staff? Investors? All acquired through growth. So maybe the question should be, “Why aren’t you as big as Coke?” What would be your answer? Without a lot of drama and fanfare, the answer is simply marketing. Coke made (and still makes) Marketing a Priority. (Here’s their 2013 annual report just to verify.) And you can look at the annual reports of Pepsi, Doritos, General Motors, IBM, Apple,

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10.5 Tips: Social Media Etiquette

social media marketing tips des moines iowa

Blogs, microblogs, social networks like Facebook, Tumblr, Twitter, Snapchat, Instagram, LinkedIn are popping up daily.  Their availability to the masses is exciting and fun, even educational and inspirational.  Never before has it been easier to share knowledge, express creativity, build personal and business brands, and connect with others in your industry and around the globe. Because these social media channels are still fairly new to most, guidance and best practices are often shorted – to the detriment to the users as well as those within their network. So as a “Public Service” of sorts, I’ve put together a quick, 10.5

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3 Easy Steps to Better Marketing Communications

better marketing communications plan

Listen, marketing communications isn’t rocket science. While I’ve seen CMOs and and entire Marketing departments wringing their hands over the most inane of situations, I try to explain, “If we do a bit of strategic thinking to create a program that uses dollars efficiently and produces quality leads, we’ll be well on our way to being a marketing communications stud-bolts.” So below are three easy steps to building confidence in your marketing communications efforts as well as your team, your company, and your customers. 1) Define the Players The primary step in shaping a successful marketing communications plan is to

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Beware The Social Media Spell

social media expert

Unfortunately, this is Social Media Marketing for many: Look deeply into my eyes… you are feeling veeeery sleepy… sleeeeepy… deeeeper… deeeeeeeeper… relax and let the social media mystique take you to a happier place. Deeeeper… Dee… Yeah, sometimes I feel like social media has cast some kind of spell over businesses, specifically throughout the marketing departments of some companies. It’s easy to be seduced. It’s easy to be swayed by viral videos, tweets, and blogs with thousands of readers. It’s easy to think that social media can be the magic pill to fix marketing mishaps. But in our passionate pursuit

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100 Court Avenue, Suite 218
Des Moines, Iowa 50309

115 E. Washington Street,
Osceola, Iowa 50213

Phone: 515.257.6584

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