Weathering a business crisis requires a focus on the long game. When considering your crisis messaging strategy, be firmly focused on transparency, consistency and calm to assure your employees & customers that tomorrow will be a better day with better opportunities.
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We had the pleasure of spending an afternoon with the members of the Iowa Society of Association Executives (ISAE) this week, discussing branding and building a stronger association community through our TRUE Branding process. The afternoon breakout session covered the concepts of brand and branding as it applies to marketing communications as well as how the TRUE Branding process can facilitate stronger, more targeted brand marketing and communications for associations, their boards, and the members they serve. The group was highly motivated to take in the action items provided in the presentation. With little encouragement (some strategically timed bribes –
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Brand communications strategies vary from company to company. But one constant is the need for a clear voice and a suitable score. How do you keep your brand voice in tune? After almost a decade of listening to the “solo brand voice,” we’re seeing a resurgence in the corporate “brand choir.” With that comes the need for better understanding, better storytelling and better management of corporate brands from the top down. Whether B2B or B2C, diversified corporations with multiple possible brand story-lines have a challenge ahead of them. And the need for consistency and a brand-centric communications plan is paramount
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