Hear That Ringing? It’s Your Social Media Phone…

On Wednesday of last week, I gave Mediacom a call on the Social Media Phone. HOW? By doing this, I posted on Twitter: “Hey Mediacom, my web connection is on the fritz, can you guys please give me a call?” Why did I post it to Twitter instead of just picking up my “real” phone? Well, a couple reasons: I HATE being on hold.  And anyone that’s EVER called Mediacom knows that’s their favorite game. And I know from past engagements that Mediacom is listening and answers the “Social Media Phone” Is Social Media becoming a new channel for customer

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Optimize Your WordPress Posts / Pages in 10 Quick Minutes

With some encouragement (pleading) from our clients, we’ve gone ahead and put together some tips and tricks for organic search engine optimization using the WordPress plug-in called All in One SEO Pack. This is a general overview and just the beginning to the organic SEO process. Future videos will go into further detail on writing for SEO content and working with local search for optimization. We will have more “How-To” video tips, trick and techniques for organic SEO, marketing, brand management and more in the future.   If you’d like to see something specific, please feel free to comment below OR

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Do You Have A Studio Brand?

For those that know me, you certainly realize I have a “slight” passion for music. It scores my life (and some of yours… 😉 ) . It is ALWAYS on in my house, my office, my car, my headphones (when discretion is required) and in my heart. So when I sat in my office this morning thinking of what to write, I (of course) had my iTunes randomly playing tunes out of the thousands of choices. It shuffled from Moby and Gwen Stefani to Stevie Wonder to Stevie Vai to Ella Fitzgerald and on to Curt Cobain and Nirvana. Then

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10 Tips for Improving Your Customer Engagement

They were once a prospect…. then a lead… then a presentation opportunity… Then… well, you know the routine. But now that you’ve landed this whale (for lack of a better term), what happens? You’ve finally contracted with this client. Does the attention to this particular fish scale back (no pun intended). Is it all about the conquest? Is the honeymoon over? Well, I’m here to tell you, it better not stop there. Continued customer engagement is key to your business’ sustainability – the key to your success – and honestly should be the easiest part of your job. Or would

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Hear That? It’s Your Imagination Calling.

When we were kids, seeing a Formula 1 race screaming past or a 20′ Ape walking with us as we stroll down the street wasn’t completely out of the question.  We simply closed our eyes and the world around us turned into our own fantastic playground. Whatever we wanted we had.  Whatever we imagined was fact. Easy-peasy… So what happened? What happened to the race cars zipping down main street?  What happened to the lasers beams from your finger tips or the super powers stored in a beach towel tied around our necks? Were we SO wrong? Or was life

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Put The Playbook Away – You Know This Already!

Have you ever seen a great NFL quarterback run to the sidelines and look into the playbook? Neither have I… So why is it that so many marketers out there are generating rote, boring plans for their clients based on “plays” they learned back in the bush leagues? The traditional approach to marketing is too linear for today’s world. Today’s target audience is constantly moving, growing and learning new technologies. But much of the marketing we see today is still formulaic and trite, as if someone in 1976 created “The Playbook For Successful Marketing” and it’s been dogmatically followed ever

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