Social Reputation Management – SHOULD You?

When it comes to SOCIAL media, I’m often asked by customers and peers alike “What can I do to really manage my brand’s reputation through social media?” (Yes, somewhat a redundant question, but I’ll get to that in another post…) Well, a lot of that answer depends on the circumstances in which your “reputation” finds itself.  In the case below, I had a conversation about a peer’s client wanting “Edit” reviews on FourSquare… Hmmmmm As always, I try to keep my advice “Above The Line” and beneficial to all parties, but the implications of what the client wanted to do

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Social Media: Efficiency Tool or Necessary Evil?

Social Media. It’s everywhere – our computers, our phones, our video game consoles.  We hear the phrase in television shows and commercials.  You see the logos in shop windows encouraging you to “Like us on Facebook!” or “Follow us on Twitter!”  Most of us DO, too.  Just trying to keep a finger on the pulse of the world around us, afraid of missing out on something. How do YOU use your social media outlets?  Is it for business and marketing?  Do you strictly use Facebook and Twitter to connect with potential clients/customers?  Is it a platform for your political/religious views

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5 Tips On Writing Blog Posts To Increase Traffic

I’m often asked by clients and peers, “How do I (we) increase my site traffic? How do I (we) get more people to read the blog?” Well, it’s a matter of targeted marketing, brand consistency and good writing.  All of which even the BEST writers, marketers and bloggers struggle with on EVERY post.  But once a successful post formula is found, it’s like crack. You want, no, NEED to do it over and over again until your eyeballs rollback in your head and you fall to the ground in crippling ecstasy… Okay, maybe not that far, but it’s close. 🙂

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Can Peer Pressure Harm Your TRUE Brand?

We all want to be liked.  We all want to be the coolest and we all care what others think of us.  This is true in the corporate world, as well as in our personal lives.  But how do you know when to take peers’ “advice” and when to ignore it? In a previous business life, I worked in retail.  Fast-paced, exciting, challenging – and Brand centered.  One day, a “Secret Shopper” came into our store, quietly sizing us up, checking our customer service skills and the overall shopping experience.  His “findings” were then written into a not-so-nice blog post

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VIDEO: Focus Your Social Media Marketing

Trying to control social media is like trying to drink the ocean one cup at a time. For successful marketing and communications, companies need to TARGET their social media efforts to their local level to better engage with their audience. Using Twitter Hashtags, Facebook Groups and Events as well as some common sense, the following video explains how to create a more focused social media marketing approach. Focus Your Social Media Marketing Hat tip to our friends at The Des Moines Social Media Club, including Tom Brazelton (@TomBrazelton on twitter_ and the whole @SMCDSM crew as well as a BIG

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What’s In A Social Media Name?

One must be mindful of company name when joining social media outlets. Facebook and Twitter have millions of users so one assumes this tool would be on the forefront of any business person’s mind before making a huge name announcement. Alas, last week Netflix CEO Reed Hastings announced that Netflix has transformed its DVD via mail side of the business into Qwikster. This change makes sense with streaming video gaining popularity while one-day Qwikster may go the way of cassette tapes. Although, that is neither here nor there. The real issue at hand is that the people at Netflix neglected

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Social Media = ENGAGEMENT Not Numbers!

Most of us realize by now that a big number of followers doesn’t immediately equal ENGAGED, RELEVANT or INFLUENTIAL followers, but after a recent conversation, I found this bared repeating. “A big number of followers doesn’t immediately equal ENGAGED, RELEVANT or INFLUENTIAL followers…” We had a client mention wanting to have many more Twitter followers and Facebook fans then they do presently. When pressed as to why, there wasn’t a clear answer. Social media can’t be thought of as a way to create “instant sales” but, instead, as a communication tool to truly build your brand. Companies and businesses never

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Common Sense Web Video Solutions

While doing a little marketing business in South Carolina, I had the opportunity to compare three variations on web video solutions. We shot this video using a Sony AVCHD camera, an iPad as well as a DroidX. You can see the differences in quality, but when it comes to web video, getting the message out is more important. These are just some common sense web video solutions that YOU can try out. Take a look and see how easy it is to create WOW in your own web video!

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5 Crucial Reasons for Business Blogging

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A business blog is a key part of any inbound marketing program. There are 5 fundamental benefits to business blogging: 1) Promote and Position Yourself / Your Company as a “Thought Leader” Each well-written post on a business or personal blog is a public declaration of your thought leadership, integrity, humor, and professional insights. You don’t have to debate the laws of physics (unless that’s your bailiwick) to get recognition. For example, a summary of recent changes in your industry, or a reaction to a recent news article can be extremely effective blog posts.  Set up Google Alerts and feed

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